Welcome to Zalvo! These Terms of Service ("Terms") govern your access to and use of our mobile application, website, and related services (collectively, the "Service"). By using our Service, you agree to be bound by these Terms.
1. Eligibility
To use our platform, you must:
- Be at least 18 years old (or the legal age in your jurisdiction)
- Have the legal capacity to enter into a binding agreement
- Provide accurate registration information
2. Account Registration
You may be required to create an account to access certain features. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
We reserve the right to suspend or terminate your account for suspicious or fraudulent activity.
3. Use of the Service
You agree not to:
- Use the platform for illegal or unauthorized purposes
- Attempt to hack, disrupt, or reverse-engineer any part of the Service
- Upload false, misleading, or harmful content
- Exploit or manipulate any raffle, coupon, or reward system
4. Gift Coupons & Raffles
- Coupons are non-transferable, non-refundable, and may have expiration dates or usage restrictions.
- Raffle winners are selected randomly and fairly.
- We reserve the right to disqualify users from raffles if found violating rules or engaging in fraudulent activities.
5. Prize Distribution
- Prizes (physical or digital) will be distributed according to the guidelines specified in each raffle or promotion.
- Winners will be notified via email, app notification, or SMS.
- We are not liable for unclaimed or undeliverable prizes due to incorrect user information.
6. Intellectual Property
All content, logos, designs, and technology used in the app are the property of subscribed company or its licensors. You may not copy, reuse, or distribute any part of the Service without written permission.
7. Termination
We reserve the right to terminate or suspend your access to the Service, at our sole discretion, without notice or liability, if you violate these Terms or engage in behavior we deem harmful.
8. Limitation of Liability
We are not responsible for:
- Any indirect, incidental, or consequential damages
- Loss of data, earnings, or business opportunities
- Service interruptions, errors, or inaccuracies
9. Privacy
By using our Service, you also agree to our Privacy Policy, which explains how we collect, use, and protect your information.
10. Changes to Terms
We may update these Terms from time to time. Continued use of the Service after any changes constitutes acceptance of the new Terms. We recommend reviewing this page regularly.
11. Governing Law
These Terms are governed by and construed under the laws of United Arab Emirates.
12. Contact Us
If you have questions about these Terms, please contact us at:
Email: [email protected]