Welcome to Zalvo. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app or website related to gift coupons, promotions, raffles, and reward programs.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Date of Birth (if required for age-restricted raffles)
- Shipping Address (for physical gifts)
b. Usage Data
- App interactions (pages visited, buttons clicked)
- Device information (IP address, browser, device type)
- Log data and cookies (for web-based access)
c. Third-party Login Information
If you log in using Google, Facebook, or any third-party service, we may collect and store your public profile information as permitted by those platforms.
2. How We Use Your Information
We use your information to:
- Register and manage user accounts
- Deliver digital or physical gift coupons
- Conduct fair and random raffle draws
- Notify you of winnings or promotional offers
- Improve our app performance and user experience
- Prevent fraud or abuse of our platform
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal information. We may share it only with:
- Third-party service providers (e.g., payment gateways, SMS/email services)
- Government or legal authorities (only when legally required)
- Partners or sponsors of a raffle (with your explicit consent)
4. Data Security
We implement strong security measures to protect your information, including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You may:
- Access or correct your personal data
- Request deletion of your account
- Withdraw consent at any time
- Opt-out of marketing communications
To exercise any of these rights:
Contact us at: [email protected]
6. Cookies and Tracking
We may use cookies and similar technologies to enhance user experience and track engagement. You may adjust your browser settings to refuse cookies.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors.
8. International Users
If you are accessing our services from outside your country, please be aware that your information may be transferred, stored, and processed in a country where our servers are located.
9. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any material changes through the app or via email.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]